About

Work Experience

• Senior Microsoft Power Platform, SharePoint & Applications Developer III, Alpha Omega

  Aug, 2025 - Present

  Senior full-stack developer specializing in Microsoft Power Platform, SharePoint, and Office web app development, driving enterprise application development and cloud transformations.

  • Accelerated feature cycles 80-90% with AI-enhanced development, delivering 2-3 features weekly vs. 1 per sprint; enabled daily deployment cycles vs. weekly

  • Delivered 8-week POC (vs. 6-month standard) for legal professionals; architected for enterprise-scale deployment

  • Architected Outlook/SharePoint Add-In reducing document time by 80% (5→1 minute per record); positioned for hundreds monthly

• Engineer II - Microsoft M365 Admin, Power Platform Admin & Developer, Best Buy

  Oct, 2022 - Aug, 20252 years 10 months

  Leading enterprise cloud transformations and AI implementations across Microsoft 365 ecosystem, including M365 Copilot pilot programs, Graph API integrations, and Power Platform automation frameworks.

  • Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first Copilot pilot program

  • Created internal knowledge base by integrating Microsoft Learn with proprietary enterprise content, reducing support tickets and improving operational efficiency

  • Directed proof-of-concept for Copilot Studio, managing end-to-end security and accelerating time to business outcomes

  • Built custom Graph API connectors for Power Platform and developed governance automation scripts

  • Directed migration of SharePoint to cloud infrastructure, reducing costs and improving system reliability

  • Designed enterprise automation frameworks, increasing engineering capacity by 50%

• Developer - Microsoft Power Platform and SharePoint, Best Buy

  Nov, 2019 - Oct, 20222 years 11 months

  Developed enterprise applications achieving $15M in annual labor cost savings through streamlined automation and quality control initiatives.

  • Developed enterprise applications on Power Platform, achieving $15M in annual labor cost savings

  • Implemented control processes to reduce support tickets by 90%

  • Created scalable solutions across CRM, services, and supply chain systems

  • Created 50+ Power Apps, Power Automations, Azure Automations and other solutions

• Data Analyst & Automation Developer, Best Buy

  Nov, 2018 - Nov, 20191 year

  Spearheaded enterprise automation efforts and large-scale cloud migration initiatives with focus on advanced transformation strategies and analytics.

  • Led SharePoint migrations for 100k+ user base, managing sites up to 300GB, requiring advanced migration configurations and execution

  • Architected complex transformations from InfoPath to Power Automate, Power Apps, and custom connectors enabling modernized workflows

  • Designed automation workflows leveraging Graph API endpoints for governance and operational efficiency

  • Developed Power BI dashboards, improving analytics and reporting efficiency by 40%

• Manager of Remote Support Quality Operations, Best Buy

  Jul, 2014 - Nov, 20184 years 4 months

  Established customer success programs and managed support operations aligned with industry-leading standards, delivering exceptional CSAT outcomes and driving process improvements.

  • Established customer outreach program leveraging Geek Squad's 90+ NPS framework, delivering industry-leading CSAT scores for both onshore and offshore teams

  • Developed Office VBA add-ins for Outlook and Excel integrations, automating customer interaction workflows and reducing customer interaction time by 90%

  • Improved workforce productivity by 20% through enhanced training and leadership development

  • Implemented scalable frameworks for issue resolution and operational efficiency

• Various Roles - Remote Senior Service Tech, Senior Service Tech, Sales, Best Buy

  Aug, 2007 - Jul, 20146 years 11 months

  Delivered exceptional technical support and customer solutions with 95%+ first-call resolution rate.

  • Delivered exceptional technical support with 95%+ first-call resolution rate

  • Consistently surpassed performance metrics in speed, quality, and satisfaction

  • Designed and implemented tailored technical solutions for clients

Projects Experience

• Personal Portfolio Site, Personal

  Jan, 2024 - Present

  Modern static portfolio site showcasing technical work and projects

  • Built with Astro static site generator for optimal performance

  • GitHub API integration to dynamically display repositories and projects

  • Automated CI/CD pipeline using GitHub Actions for continuous deployment

  • Deployed to Cloudflare for global CDN distribution and edge computing

  • Clean, performant architecture demonstrating modern web development practices

• quikconvert.app, Personal

  Jan, 2024 - Present

  Fast, accessible web application for converting cooking and kitchen measurements instantly

  • Built with Next.js 15 and React 19 for optimal performance with server-side rendering and ~102KB production build

  • Fully accessible with ARIA support, keyboard navigation, and dark mode with automatic theme detection

  • SEO-optimized with structured data markup and responsive design for mobile, tablet, and desktop

Skills

Certificates