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Jonathon Hackbarth

Jonathon Hackbarth

Enterprise Solutions Architect - Microsoft 365 & AI Innovation


Background


About

About

Enterprise Solutions Architect with 18+ years of experience in Microsoft 365, Power Platform, and Azure. Specialized in M365 Copilot implementation, AI-enhanced automation, and enterprise governance. Proven track record: $15M annual savings, 90% ticket reduction, 100k+ user frameworks.

Work Experience

Work Experience

  • Senior Microsoft Power Platform, SharePoint & Applications Developer IIIAlpha Omega

    Aug, 2025 - Present

    Senior full-stack developer specializing in Microsoft Power Platform, SharePoint, and Office web app development, driving enterprise application development and cloud transformations.

    • Accelerated feature cycles 80-90% with AI-enhanced development, delivering 2-3 features weekly vs. 1 per sprint; enabled daily deployment cycles vs. weekly

    • Delivered 8-week POC (vs. 6-month standard) for legal professionals; architected for enterprise-scale deployment

    • Architected Outlook/SharePoint Add-In reducing document time by 80% (5→1 minute per record); positioned for hundreds monthly

  • Engineer II - Microsoft M365 Admin, Power Platform Admin & DeveloperBest Buy

    Oct, 2022 - Aug, 20252 years 10 months

    Leading enterprise cloud transformations and AI implementations across Microsoft 365 ecosystem, including M365 Copilot pilot programs, Graph API integrations, and Power Platform automation frameworks.

    • Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first Copilot pilot program

    • Created internal knowledge base by integrating Microsoft Learn with proprietary enterprise content, reducing support tickets and improving operational efficiency

    • Directed proof-of-concept for Copilot Studio, managing end-to-end security and accelerating time to business outcomes

    • Built custom Graph API connectors for Power Platform and developed governance automation scripts

    • Directed migration of SharePoint to cloud infrastructure, reducing costs and improving system reliability

    • Designed enterprise automation frameworks, increasing engineering capacity by 50%

  • Developer - Microsoft Power Platform and SharePointBest Buy

    Nov, 2019 - Oct, 20222 years 11 months

    Developed enterprise applications achieving $15M in annual labor cost savings through streamlined automation and quality control initiatives.

    • Developed enterprise applications on Power Platform, achieving $15M in annual labor cost savings

    • Implemented control processes to reduce support tickets by 90%

    • Created scalable solutions across CRM, services, and supply chain systems

    • Created 50+ Power Apps, Power Automations, Azure Automations and other solutions

  • Data Analyst & Automation DeveloperBest Buy

    Nov, 2018 - Nov, 20191 year

    Spearheaded enterprise automation efforts and large-scale cloud migration initiatives with focus on advanced transformation strategies and analytics.

    • Led SharePoint migrations for 100k+ user base, managing sites up to 300GB, requiring advanced migration configurations and execution

    • Architected complex transformations from InfoPath to Power Automate, Power Apps, and custom connectors enabling modernized workflows

    • Designed automation workflows leveraging Graph API endpoints for governance and operational efficiency

    • Developed Power BI dashboards, improving analytics and reporting efficiency by 40%

  • Manager of Remote Support Quality OperationsBest Buy

    Jul, 2014 - Nov, 20184 years 4 months

    Established customer success programs and managed support operations aligned with industry-leading standards, delivering exceptional CSAT outcomes and driving process improvements.

    • Established customer outreach program leveraging Geek Squad's 90+ NPS framework, delivering industry-leading CSAT scores for both onshore and offshore teams

    • Developed Office VBA add-ins for Outlook and Excel integrations, automating customer interaction workflows and reducing customer interaction time by 90%

    • Improved workforce productivity by 20% through enhanced training and leadership development

    • Implemented scalable frameworks for issue resolution and operational efficiency

  • Various Roles - Remote Senior Service Tech, Senior Service Tech, SalesBest Buy

    Aug, 2007 - Jul, 20146 years 11 months

    Delivered exceptional technical support and customer solutions with 95%+ first-call resolution rate.

    • Delivered exceptional technical support with 95%+ first-call resolution rate

    • Consistently surpassed performance metrics in speed, quality, and satisfaction

    • Designed and implemented tailored technical solutions for clients

Projects Experience

Projects Experience

  • Personal Portfolio Site, Personal

    Jan, 2024 - Present

    Modern static portfolio site showcasing technical work and projects

    • Built with Astro static site generator for optimal performance

    • GitHub API integration to dynamically display repositories and projects

    • Automated CI/CD pipeline using GitHub Actions for continuous deployment

    • Deployed to Cloudflare for global CDN distribution and edge computing

    • Clean, performant architecture demonstrating modern web development practices

  • quikconvert.app, Personal

    Jan, 2024 - Present

    Fast, accessible web application for converting cooking and kitchen measurements instantly

    • Built with Next.js 15 and React 19 for optimal performance with server-side rendering and ~102KB production build

    • Fully accessible with ARIA support, keyboard navigation, and dark mode with automatic theme detection

    • SEO-optimized with structured data markup and responsive design for mobile, tablet, and desktop

Skills

Skills

  • Cloud & Services

    Azure

    Microsoft 365

    Teams

    Power Platform

    SharePoint

    M365 Copilot

    Copilot Studio

    Graph API

    Office Add-ins

  • Development & Automation

    Power Apps

    Power Automate

    PowerShell

    Azure Automation

    Custom API Development

    Office JavaScript API

    Modern Web Apps

  • AI & Generative AI

    Large Language Models

    OpenAI

    Azure OpenAI

    Fine-tuning

    AI-driven full-stack development

    Prompt Engineering

    AI-Enhanced Workflows

  • Data & Analytics

    Power BI

    SQL

    DAX

    ETL Pipelines

    Governance Automation

    Data Visualization

  • Programming Languages

    Python

    PowerShell

    TypeScript

    JavaScript

    C#

    PowerFx

  • Web Technologies

    React

    Next.js

    Tailwind CSS

    Radix UI

    Accessibility (ARIA)

    Fluent UI

    REST APIs

    Document Management

    Outlook Integration

    SharePoint Integration

  • Methodologies & Tools

    Agile

    Jira

    Azure DevOps

    Change Management

    Compliance & Governance

  • Consulting & Professional Services

    Government Contracts

    Financial Services

    Legal Services

    Regulatory Compliance

    Enterprise Architecture

  • Soft Skills

    Leadership

    Collaboration

    Communication

    Stakeholder Engagement

    Business-Technical Alignment

    Strategic Consulting

    Solution Architecture

Certificates

Certificates